Comments on: Just Flowers Review

By: Jonathan

Jonathan — Tue, 06 Jul 2010 02:12:27 +0000

I never got flowers sent, nor did I receive any refund. I called 20 times. Same answer. I am so angry with myself and them. They are so irresponsible and they need to be punished. It’s the same as a scam.

By: Bobbie Myers

Bobbie Myers — Tue, 29 Jun 2010 04:58:36 +0000

Not happy!! I was in the middle of a thunder storm & the electricity went out as I hit “convfirm order
. and the power went out. I got no confirmattion number & couldn’t print out a confirmation. Called the next a.m. & no one could find the order or confirm an e-mail confirmation. Therefor, I re-ordered…only to find out later in the day, that BOTH orders had been recieved, filled and billed to my credit card. I contacted customer service immediately with no satisfaction. I will NEVER order from justflowers again!!!

By: Marcus

Marcus — Tue, 19 Jan 2010 23:41:34 +0000

Nancy, what a frustrating experience! But thanks for sharing so others benefit. If anything, a company should bend over backward to make things right when they don’t deliver on-time. Forcing you to go through your bank for a refund is bad business.

By: Nancy Austin

Nancy Austin — Tue, 19 Jan 2010 22:19:29 +0000

I recently had a horrible experience with Just Flowers. The delivery I ordered arrived two days late. Two different customer service reps said they would investigate and get back to me. No one did. I wrote a long, detailed message on their “online inquiry” email, and again no response. A 4th try…I asked to talk to a supervisor. He found out that in fact the delivery was two days late, but refused to cancel my charge. I went through VISA and the charge has been canceled. I will never use Just Flowers again.